A Conceptual Analysis of the Relationship Between Social Innovation and Smart Organizational Learning
Keywords:
Social innovation, organizational learning, smart learning, data governance, social participation, learning technologies, conceptual analysisAbstract
The aim of this study is to conceptually analyze the interactive and reciprocal relationship between social innovation and smart organizational learning to develop a theoretical framework for understanding this linkage. This study employed a qualitative conceptual review design using thematic content analysis. Data were collected through a systematic literature review of scientific sources indexed in Scopus, Web of Science, ScienceDirect, and Google Scholar. Out of 53 initially identified articles, 12 met the inclusion criteria and were analyzed using NVivo 14 software. Open, axial, and selective coding was conducted until theoretical saturation was achieved. Three main themes emerged: (1) conceptual dimensions of social innovation including co-creation of value, social capital, and digital technologies; (2) mechanisms of smart organizational learning such as dynamic knowledge management, digital learning culture, and data-driven analysis; and (3) the reciprocal interaction between the two domains reflected in adaptive learning, data governance, and inter-organizational learning networks. The findings indicate that each domain can act as a catalyst for the other. The results suggest that social innovation and smart organizational learning are intertwined through multilayered, dynamic interactions. Future-oriented organizational structures must integrate both domains to ensure sustained social impact and knowledge-based adaptability. The proposed framework provides insights for policymakers, managers, and scholars in both social and managerial domains.
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References
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