The Role of Artificial Intelligence in Organizational Learning in the Footwear and Leather Industry
Keywords:
Artificial intelligence, organizational learning, tacit knowledge, footwear and leather industry, cultural valuesAbstract
This study aims to explain the role of artificial intelligence in organizational learning within the footwear and leather industry, focusing on tacit knowledge transfer, optimization of employee learning, and the preservation of cultural values alongside technological training. An applied–developmental qualitative design was employed using thematic analysis. Data were collected through semi-structured interviews with 16 participants, including industry managers and experts as well as academic specialists in organizational learning and artificial intelligence. Purposive sampling was applied until theoretical saturation was reached. Data analysis followed a six-step thematic analysis process encompassing familiarization, initial coding, theme development, refinement, definition, and analytical reporting. The results indicate that AI facilitates tacit knowledge transfer through digital simulations, documentation of master craftsmen’s experiences, and adaptive learning pathways. Intelligent algorithms and personalized feedback enhance the efficiency and effectiveness of employee learning. Additionally, AI contributes to preserving organizational and cultural values by recording professional standards, narratives, and value-oriented practices embedded in traditional craftsmanship. Artificial intelligence functions not only as a technological tool but as a driver of organizational learning that bridges tradition and innovation, strengthens knowledge continuity, and supports culturally grounded learning in the footwear and leather industry.
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